If you need assistance or have any questions, you can contact TradeNetRx's customer service through various channels:
1. Email: Send an email to support@tradenetrx.com. This option ensures that your email is automatically directed to the appropriate team member.
2. Website Contact Form: Alternatively, you can use the "Contact Us" link located in the page footer to access a contact form to submit your inquiries.
3. Phone: Call toll-free 800-xxx-xxxx to speak directly with a customer service representative. They are available Monday to Friday from 10am to 5pm EST.
Choose the most convenient method for you to reach out to TradeNetRx's customer service for prompt assistance and support.
To list a prescription drug for sale on TradeNetRx, follow these steps:
1. Login to your TradeNetRx account.
2. Click the "Sell" link on the left side of the page.
3. Click on the "Post New Item" on the right side of the page.
4. Enter the NDC number, Lot #, and Expiration Date for each prescription drug you wish to sell.
5. Choose between selling the Full pack or Partial pack of the medication.
6. Specify the number of Packages Available for sale.
7. Provide details about the Package Condition, any additional information that the buyer should be aware of when making the purchase.
8. Set the Price for the item.
9. Set the Original Pack Size.
10. The shipping cost is paid by the buyer.
11. Once all the necessary information is provided, click "Post Item" to list the prescription drug for sale on TradeNetRx.
By following these steps, you can successfully create a listing and make your prescription drug available for sale on the TradeNetRx platform.
TradenetRx doesn't automatically delete the postings. It's the sellers responsibility to keep the postings up to date and remove the expired medications.
Absolutely, TradeNetRx takes security seriously and has implemented robust protective measures to ensure the system's reliability. The entire site is secured using Industry Standard SSL (Secure Sockets Layer) encryption, which ensures that all communications and transactions are encrypted and secure during transmission over the internet. This level of security helps safeguard sensitive data and protects users' information, providing a safe and trustworthy platform for users to conduct their transactions and activities.
To update your bank account information on TradeNetRx, follow these steps:
1. Login to your TradeNetRx account.
2. Click on the "Dashboard" link on the left side of the page.
3. Then click on "Banking Info".
4. You will see your current bank information. Click on "Pencil" icon near the "Bank Information".
5. You will be prompted to fill out "Email Address" and the new "Bank Account Name".
6. Then, it will prompt you to a Stripe (see question "What is Stripe?") form which will take you through the process of updating your bank account information.
7. After that, you will be prompted to Accept the form to authorize TradeNetRx to credit your account.
8. When you accept it, you will see your new bank account information on the screen.
9. Please ensure that bank changes are processed at least five (5) business days before closing the previous account to prevent any returned ACH charges.
TradeNetRx uses a third-party payment processor, Stripe, to facilitate financial transactions on our platform, including Automated Clearing House (ACH) transfers for withdrawals and payouts.
By using our platform, you agree to provide necessary financial information to Stripe for the purpose of processing these transactions. Your financial information is securely transmitted to and stored by Stripe in accordance with their Privacy Policy. We do not store your complete financial information on our servers.
Exactly, in compliance with the Drug Supply Chain Security Act (DSCSA) track and trace requirements, each pharmacy must be listed separately on TradeNetRx. This is because every pharmacy operates under its own unique state license number, and delivering prescription drugs exclusively to registered locations ensures a secure and compliant transaction. This approach helps maintain the integrity and safety of the pharmaceutical supply chain by accurately tracking and tracing the movement of prescription drugs from the manufacturer to the end-user.
All shipping is paid by the Buyer. Shipping Services are via FedEx. The cost will vary depending upon distance between Buyer and Seller, and the class of service (ground, 2 day, overnight) selected by the Buyer at checkout.
